My Cubby isn't Responding or Seems Frozen

1. See I Can't Connect to my Cubby.

1. Check your Internet - Make sure you are on an unrestricted Internet connection. Sometimes public WiFi will block, throttle, or limit certain connections on their network that can cause you to randomly or intermittently lose connections.
2. Reload IDE - Your IDE is doing a lot of work behind the scenes for you and sometimes there can be connection issues that are resolved by just closing and re-opening your IDE.
3. Restart cubby - Depending on your workload, it's possible your cubby (just like any other computer) might just crash. You might have overloaded the processor, have a memory leak in one of the tools you're using, or altered a network setting that brought down the network connection. Generally, you can get back online by just restarting the cubby. If this happens often, though, you'll want to track down what's causing the crashes and address it.
4. If none of these steps help, log in to your account at cubbies.dev, click the Support link in the footer, and fill out a support ticket so we can assist.

I'm trying to view work on my cubby in a browser and it won't connect

1. Check your Internet - Make sure you are on an unrestricted Internet connection. Sometimes public WiFi will block, throttle, or limit certain connections on their network that can cause you to randomly or intermittently lose connections.
2. Check the server/service - Depending on how you have the service set up that you're trying to view (PHP server, Nginx, Apache, dotnet, JBoss, PM2, npm run, etc), it might just be that the service itself is either not running or has encountered an issue. Check the status of the service and any logs related to double-check that it's actually running and healthy. 
3. Check your ports - If you're using your cubby's IP address or hostname (*.cubby.zone), make sure the port you're trying to access (even port 80) is open on your cubby. By default, all the ports on your cubby will be inaccessible to the Internet. See: How to Share Work on my Cubby.
4. Check your tools - If you're using port-forwarding and/or a tunnel (like using localhost with VSCode), make sure that the tool creating that forward or tunnel is running and healthy. It may be worth restarting that tool just to be sure.
5. If none of these steps help, log in to your account at cubbies.dev, click the Support link in the footer, and fill out a support ticket so we can assist.